OK - we get it. You have made your purchase and need us to get it to you quick sticks!
Delivery Charges
We calculate your shipping charges in real time based on;
This charge is then shown to you prior to checkout. Just so we are all on the same page.
Delivery Timeframe - Stock Items
Where you have ordered a stock item (located in our Sydney warehouse) we aim to dispatch these within 48 hours.
All orders are sent via Australia Post and standard parcel or express post delivery timeframes ex Sydney apply.
Please note: during the Christmas period we do experience a longer delivery window.
Delivery Timeframe - Pre-Order Shops
For orders that are placed via a Pre-Order Shop, the process is exactly the same as above EXCEPT we have to manufacture the items first.
This typically takes 6 weeks, after which we pick and pack your order.
Dispatch Notifications
Once your parcel has been dispatched from our warehouse you will receive an email notification from us with Australia Post tracking details.
Paladin cannot amend delivery address or redirect your order after it has been dispatched.
Signature is required on delivery. If you require authority to leave please email our team. Delivery options can be updated with Australia Post directly also.
Delivery Locations
We ship worldwide - even to Dunedoo!
If you have any questions in regards to your order please reach out – enquiries-aus@paladinsports.com
